My Freecharge wallet limit exceeded. What should I do now?

  • Firstly, minimum transaction amount on Freecharge wallet is Rs.10 & Maximum amount is Rs 10,000 (In a month).
  • To increase the transaction amount merchant requires to be KYC compliant (provide all required documents given below)
  • Once you become KYC compliant, money shall be directly transferred from buyers Freecharge wallet to your bank account without interference of your own Freecharge wallet (It will still go through Escrow, where money will be held till product is delivered). The limit for this transaction is Rs 1,00,000 per month.

Steps to become a KYC Compliant merchant - 

Take a scan copy of the below documents and send it to fcplussupport@freecharge.com to get your account free of limits.

Proof of Identity: (Any document you submit must be Self Attested - Document Signed by you and scanned)

  1. Pan card or Aadhar or PAN or Passport

 

Proof of Address: (Any document you submit must be Self Attested - Document Signed by you and scanned)

  1. Shop Registration certificate (You can get one easily in 3 taps through Udhyog Aadhar Registration: http://udyogaadhaar.gov.in/UA/UdyogAadhar-New.aspx
  2. Electricity Bill (date should not be greater than 3 months)
  3. Water Bill (date should not be greater than 3 months)
  4. Landline Bill (date should not be greater than 3 months)
  5. PostPaid Bill (date should not be greater than 3 months) Note: FC account should be with same number as the one on postpaid bill
  6. Tax registration
  7. Sales Tax Return
  8. IT Return 
  9. Municipality Certificate
  10. CST Certificate
  11. VAT Certificate

Bank Proof: (Any 1)

You would be needing any of these (Any document you submit must be Self Attested - Document Signed by you and scanned) :-

    1. Cancelled Cheque 
    2. Bank Letter
    3. First page of Passbook (Must include the IFSC code and the bank account number and the bank name)

If you face any issue or need any help, please prompt us on support@shopo.in

 

 

 

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2 Comments

  • 0
    Avatar
    Neha Tyagi

    Freecharge wallet is not working, transaction is only of Rs.800 only and my first one, what can I do now

  • 0
    Avatar
    karan hingu

    same here , freecharge wallet is not working. what can i do now?

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