What to do after i ship the order?

Simply follow up to a shipped order,

It depends on your mode of payment

Case:-1 Prepaid orders (Paid using free charge)

  • Wait for delivery notification through your delivery vendor, Once its delivered,
  • Ask the buyer to mark the product Received &Rate you.
  • Once the buyer indicates that he has received the product, Shopo will release your payments.
  • Be prompt& active to ask your buyer to do this activity.

 

Case: 2 Cash on delivery orders

  • Before shipping the order check with buyer about order confirmation.
  • Once the order is delivered
  • Follow up with courier partner about the payment.
  • Make sure to ask the buyer to mark the product received &rate you.
  • The more ratings you have for completed orders, the more credibility you gain for new buyers.
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