Congratulations ! Now that your products got featured in one of the Shopo Collections
All you have to do is reap its benefits to the best because :-
- Your Product will be visible to more no. of buyers
- You can expect an increase in chat traffic
- Your follower base will increase
- Your number of orders will increase
Things to do once your product is featured :-
1. Confirm orders timely
Its important to confirm your order with in 24 hours because if you fail to do so your confirmation rate gets effected.
2. Maintaining Responsive score
Make sure whenever you get a chat you respond with in 5 minutes else your response score gets effected.
& if that drops your Products will be immediately removed from the featured collection
lets avoid that
3. Share Products
Since your product will be visible to more number of buyers its important to share your shop as much as you can as through mobile web , link will be automatically opened in buyers chat box & he can place the order immediately.
4. Process orders timely
Now that your shop is featured , you can expect an increase in number of orders so lets make sure to process the order timely
Steps to Process
- Go to Orders Received
- Confirm order
- Click on ship now
- Enter Tracking Number / courier partner
- Once your order is delivered to buyer
- Prompt your buyer to mark the order as delivered
& Ask him to Review your product & rate you as it will effect your overall rating on shopo
Lets follow above thumb rules to make use of getting featured fully.