How to enter tracking number correctly?

For order tracking to work correctly, please enter the exact tracking number as you see on the receipt from your courier provider. Do not mention courier name. If you do not find your courier name in above list, please select Others.

Do not use this field for any other information like:

  • Customerdoesn'trespond
  • Noservicesatyourarea
  • cancelledasnoCODservicesatyourPIncode
  • Productdamagedintransit
  • Propernameandaddressnotgiven
  • Customerunavailable

In such cases, contact Shopo support. 

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