Orders getting auto cancelled impacts your shop negatively
Its important to confirm/cancel with in 3 days of receiving your order. If you fail to take any action with in 3 days, they get auto-cancelled.
Auto cancellation affects your performance on Shopo by decreasing your:
- Overall Shop score
- Product visibility on Shopo
- No . of orders
For confirming the order, check below things first:
- Availability of stock
- If you can deliver to the pincode
- Reconfirmation with the buyer about the order
If any of the above checks fail, don't leave the order unattended. Cancel it immediately by giving the right reason. Hanging orders are always a hindrance!